Privacy
policy.

1. Scope

Swiss Race Customs processes the personal data of its customers and visitors in accordance with applicable Swiss data protection legislation. This Privacy Policy generally explains how data is used in connection with our activities and the website www.swissracecustoms.ch.

2. Data processed

As part of our activities, we may process information required for:

• Customer identification
• Order management and processing
• Invoicing
• Organisation of deliveries
• After-sales service
• Warranty management
• Preparation and management of homologation documents
• Communication relating to purchases and customer enquiries

The data processed depends in particular on the products ordered, the services requested and the information required to perform the commercial relationship.

3. Use of data

Information collected is used in particular for:

• Processing orders and payments
• Preparing invoices
• Organising shipment and delivery
• Responding to customer enquiries
• Handling warranty and after-sales requests
• Preparing or obtaining homologation documents
• Communicating with customers regarding orders and purchases

4. Sharing with service providers

Certain information may be transmitted to service providers required for the performance of the contract and processing of an order. This may include carriers, suppliers, manufacturers, payment providers or organisations responsible for homologation.

Only information necessary for the relevant service is transmitted in this context.

5. Sale of personal data

6. Payments

When a customer uses a payment method offered on our website, certain information required for payment may be processed by the relevant providers. Depending on availability, Swiss Race Customs may offer payment by bank card, Apple Pay, TWINT, bank transfer or QR invoice.

Data processing carried out directly by these providers is also subject to their own privacy policies.

7. Delivery and suppliers

Information required for shipping may be communicated to carriers responsible for delivery. Where necessary to fulfil an order, certain information may also be provided to the relevant suppliers or manufacturers.

8. Homologation

Where a product requires Swiss homologation, a certificate of conformity, a FAKT document, a DTC report or other technical documentation, the information required to prepare the document may be transmitted to the relevant organisation or service provider.

9. Customer communications

Contact details provided by the customer may be used to respond to enquiries and provide information relating to purchases, orders, deliveries, warranties or homologation.

10. Third-party services

Our website may use services provided by external providers required for operation of the website, measurement of its use, payments, deliveries or other functions. These providers may process certain information in accordance with their own terms.

11. Questions about your data

If you have any questions regarding the processing of your personal data in connection with your relationship with Swiss Race Customs, you may contact us directly.

12. Changes to this policy

Swiss Race Customs may amend this Privacy Policy to reflect changes to its services, website or applicable requirements. The version published on the website is the version currently in force.